Booking Questions

What is the difference between oceanfront and ocean view?

An ocean view condo or beach house is a rental unit that has a view of the ocean. The view may be from across the street (second row) or from your balcony that looks over the side of the building, rather than the front. An oceanfront rental unit is just how it sounds. You walk out onto your balcony or out the front door and you are looking directly at the beach.

What is "second row?"

Second row refers to a condo or beach house located across the street from the ocean. For example, Malibu Pointe is a luxurious second row condo. All second row units are considered ocean view.

What is departure maid service?

Departure maid service is the type of maid service who clean when you are away. You do not have to worry about heavily cleaning the unit/house before you leave. There are certain requirements we do ask of you, though, so please ask your reservationist.

Are linens included in the rental unit?

Linens for the beds are included, including sheets, pillow cases, blankets and comforters. We also provide washcloths, towels for the bathrooms, but not hand towels. We also do NOT provide beach towels.

Will I save money if I bring my own linens?

No — you may bring your own linens, but we cannot lower the rate if you choose to do so.

Are the units equipped with irons, ironing boards, hairdryers?

Not as a rule; however, some owners do leave one in their unit—to be safe, though, plan on bringing your own.

Are trash bags, hand and dish soap, and tissue provided?

We get you started with these items but we do not replenish them during your stay — all guests either bring these things from home or shop at one of the many convenient supermarkets within a very short drive.

Are BBQ grills provided?

Resorts may have a grill on the property, and some private beach homes have a grill provided. Please check the specific amenities listed for each rental.

Do the units have internet access?

Please check the amenities listed on each rental for more information about wireless internet access and computer stations.

May I pay my final balance by credit card?

Yes! We accept Visa, Mastercard, and Discover for the deposit and the final balance. We also accept personal checks, bank checks, or money orders. No cash please!

How do I find your office?

The CondoLux office is located at 1240 21st Ave North, Suite 104 in Myrtle Beach. Please do not confuse this with 21st Ave South. Take note of the small, green avenue markers at each stop light. Traveling north on Hwy 17, make a left at 21st Ave North. Traveling south on Hwy 17, or Hwy 9 to 17, take a right on 21st Ave North. Traveling south on Hwy 501, exit onto Hwy 17 Bypass North and turn right on 21st Ave North. If you are lost and traveling during open office hours, please stop and call us at 866-243-6111 for directions. Click here to view this location on Google Maps.

        


How wide is the beach?

Our beach is regarded as the widest on the East Coast!

Where can I rent beach chairs and umbrellas? What if I'm bringing a baby and need a crib or stroller?

North Strand Beach Service offers a selection of weekly rentals, including chairs, umbrellas, bicycles, boogie boards, cribs, and strollers. Visit their website or call 843-272-3259.

When is high tide?

The time at which high tide occurs changes every day; it may be helpful to consult a tide chart while planning your day's activities.

How close is North Myrtle Beach to Myrtle Beach?

Generally, it takes 20-30 minutes to reach a location in Myrtle Beach from North Myrtle Beach, depending on traffic. However, there are continuous shops, restaurants, and entertainment venues along Kings Highway between both cities.

How is the weather? What will it be like during my vacation?

Weather.com has many helpful pages on local weather information, including the current forecast, average temperatures by time of year, boat and beach forecast, golfing forecast, and the current month's forecasts.

How do I get my mail while I'm on vacation?

Anyone can have their mail directed to our main office for later pickup free of charge. Many renters staying for the winter will get a post office box.

General Delivery is also a great option for receiving mail. General Delivery is a service offered by USPS where mail can be held at a local post office for pickup instead of being delivered to a specific address. For more information, please call 1-800-ASK-USPS.

Is Hard Rock Park open?

Hard Rock Park is now Freestyle Music Park! Set to open in late May, Freestyle Music Park has roller coasters, rides, and attractions set to music from the 60s all the way up to today. Freestyle Music Park is located off Highway 501 at the Fantasy Harbor exit.

What is there to do in Myrtle Beach? Can you send me a listing of events?

For local information, you can visit our Vacation Information page, The Myrtle Beach Chamber of Commerce site, or the North Myrtle Beach Chamber of Commerce site.

Condolux of Myrtle Beach
1240 21st Ave N, Suite 104
Myrtle Beach, SC 29577
866-243-6111 toll-free
843-417-1880 local